Privacy Policy

Effective date: January 1, 2025
Company: BR//K Atelier, Zürich, Switzerland
Contact: contact@br-k.ch

1. Overview

We respect your privacy and handle personal data in accordance with the Swiss Federal Act on Data Protection (revDSG) and, where applicable, the EU General Data Protection Regulation (GDPR). This policy explains what data we collect, how we use it, and what rights you have.

2. Data We Collect

We only collect the personal information you voluntarily provide, such as:

  • Name and contact details (email, phone number) when you message us via email or WhatsApp.
  • Any photos or project details you choose to share for your custom order.
  • Anonymous technical data (browser type, device, time of visit) if analytics tools are enabled.

We do not collect sensitive personal data or payment information on this site.

3. Purpose of Processing

We use your data solely for:

  • Responding to inquiries or processing custom orders.
  • Maintaining communication and service quality.
  • Fulfilling legal or warranty obligations.
  • Improving our website’s functionality and security.

We do not sell or share your data with third parties for marketing purposes.

4. Communication via WhatsApp and Email

When you contact us on WhatsApp or by email, your message is processed through external providers (Meta Platforms and your email provider). Please be aware that these providers may process data outside Switzerland or the EU under their own privacy policies. We advise avoiding the transmission of highly sensitive information via these channels.

5. Cookies and Analytics

Our website currently does not use cookies or third-party tracking tools. If analytics tools (e.g., Google Analytics) are introduced in the future, this policy will be updated accordingly.

6. Data Storage and Security

We store data only as long as necessary to fulfill your request, warranty, or legal obligations. We use secure hosting within Switzerland or the EU, with encryption and restricted access.

7. Your Rights

Under Swiss and EU law, you have the right to:

  • Access your personal data.
  • Request correction or deletion.
  • Withdraw consent for processing.
  • Lodge a complaint with a supervisory authority (e.g., FDPIC in Switzerland).

To exercise these rights, contact contact@br-k.ch.

8. Data Sharing

We may share data only when required to:

  • ship or restore products (with logistics or service partners),
  • comply with Swiss legal obligations, or
  • protect our legitimate business interests.

All partners are bound by confidentiality agreements.

9. International Transfers

If data is processed outside Switzerland or the EU (e.g., via WhatsApp), we ensure adequate protection through contractual or legal safeguards as required by the Swiss Federal Data Protection Act.

10. Changes to This Policy

We may update this Privacy Policy to reflect new legal requirements or services. The latest version will always be published on this page.